NASA SEWP VI // Contract HolderCategory B · Category C · GWAC

NewCastle Services LLC

Mission-ready ITC/AV services, on contract through 2036.

NewCastle Services holds NASA SEWP VI Category B and Category C contracts, giving every federal agency a direct path to enterprise-wide and mission-based IT, communications, and audio-visual services.

Contracts02Categories B and C
Ceiling$20BPer contract
Ordering period10 yrsNov 1, 2026 to Oct 31, 2036
SEWP fee0.34%Built into our pricing

01 / Contract information

Two contracts. One program office.

NASA SEWP is a multi-award Government-Wide Acquisition Contract open to all federal agencies and their approved contractors. The program is self-funded through a 0.34% fee, which is included in our prices and never billed as a separate line item.

Category B
Large and small business

Enterprise-Wide ITC/AV Service Solutions

Contract no.
80TECH26D2007
Type
Multi-award GWAC (IDIQ)
Ordering period
Nov 1, 2026 to Oct 31, 2036 (five-year base plus one five-year option)
Ceiling
$20 billion
SEWP fee
0.34%
Category C
Small business only

Mission-Based ITC/AV Service Solutions

Contract no.
80TECH26D1249
Type
Multi-award GWAC (IDIQ)
Ordering period
Nov 1, 2026 to Oct 31, 2036 (five-year base plus one five-year option)
Ceiling
$20 billion
Order limits
$2 million per order (including options) in year one and $10 million per order in year two; limits may be removed beginning in year three
SEWP fee
0.34%

UEI SNRYP5HH5NM3 · CAGE 9N5H4
Business size and socioeconomic status are set by the NAICS code on each order. See the SEWP VI Contract Holders by Category page (opens in a new tab) for NAICS and size details.

02 / Scope

Same scope. Two lanes.

Categories B and C cover the same ITC/AV services, including software development. The difference is the shape of the requirement.

Category B

Enterprise-wide

ITC/AV services that deliver an enterprise-wide solution. Ancillary products are limited to those that support an enterprise-wide services requirement.

Category C

Mission-based

ITC/AV services that support a particular mission need. Ancillary products are limited to those that support a mission-based services requirement.

NOTEStandalone hardware or software orders are not available under Categories B and C.

03 / Program office

Two names. One inbox.

SEWP Program Manager

Raquel Zapata

SEWP Deputy Program Manager

Justin May

SEWP program office · Quotes, support, and order issues

Raquel Zapata and Justin May

04 / Request a quote

Have a requirement? Post it in the QRT.

Submit through the SEWP Quote Request Tool and select Category B or Category C. Every SEWP request and order runs through the SEWP Program Management Office.

Open the Quote Request Tool (opens in a new tab)
Quotes and sales

Raquel Zapata and Justin May

05 / Post-award support

Support that stays with the order.

NewCastle performs services under the terms of each task order. Our program office supports every order through delivery, covering onboarding of staff, technical support, software support, and acceptance of deliverables. Warranty and support terms for any ancillary products follow the provider’s standard warranty and the terms of the order; extended warranty is quoted as a separate line item when the order requires it.

Problems with an order

  1. STEP 01

    Contact our program office

    If an order is late, incomplete, or not performing as expected, contact our SEWP program office below first.

  2. STEP 02

    We name a point of contact

    We acknowledge the issue and assign one person to own it until it is closed.

  3. STEP 03

    We resolve it with you and SEWP

    We work the issue to resolution with you and the SEWP Program Management Office.

Post-delivery support and order issues

Raquel Zapata and Justin May

You can also reach SEWP customer service at any time. See Contact SEWP.

06 / Fair opportunity

A multi-award GWAC. Competed at the order.

NASA SEWP VI is a multi-award Government-Wide Acquisition Contract. Fair opportunity is provided at the order level among the contract holders in each category, as set out in the contract clause below.

Contract clause · SEWP VIA.1.13

A.1.13 Fair Opportunity and Requests for Quotes

Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office.

The Contractor shall not market, quote or otherwise offer for sale, any IT Solutions not listed under this contract, until the said solutions are included in the SEWP database of record, and available to all Government end-users.

If the Government issues a Request For Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if:

  1. all such items are clearly marked as not yet available on their SEWP contract; and
  2. the contractor submits a technology refreshment request to add those products to their contract

If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be the no greater than the price in Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid.

Unless the RFQ specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ.

When submitting a quote to a government end-user, the contractor must clearly state the length of time the quote is valid. The contractor shall honor any order submitted within the stated time period of a quote.

When responding to an RFI or RFQ issued from the NASA SEWP RFQ on-line quoting system, the Contractor must respond as outlined in Attachment C: Contract Holder User Manual (CHUM).

Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs, RFIs, etc., for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies, that are not SEWP Contract Holders, with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ on-line quoting system.

07 / Ordering guide

Everything a CO needs. One download.

  1. SEWP overview
  2. Fair opportunity
  3. Contact information
  4. What’s in scope for SEWP VI
  5. Ordering process
  6. Post-award support
Request the ordering guide

08 / How to contact SEWP

The SEWP Program Office, one call away.

Hours

Mon to Fri
7:30 AM to 6:00 PM ET

NewCastle Services LLC · 207 Reunion Dr., Ste. 201, Madison, MS 39110 UEI SNRYP5HH5NM3 · CAGE 9N5H4